Terms of service
Welcome to Pet Canvas Co.! 🐾🎨
By using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully.
1. Overview
This website is operated by Pet Canvas Co. Throughout the site, the terms "we," "us," and "our" refer to Pet Canvas Co.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.
2. Products and Services
We provide custom pet portraits created based on photos submitted by you.
Due to the personalised nature of our products, all sales are final once artwork has begun unless otherwise stated.
We reserve the right to refuse any order if we believe it may violate copyright laws, be offensive, or otherwise be inappropriate.
3. Accuracy of Information
You agree to provide current, complete, and accurate purchase and account information for all orders made at our store.
We are not responsible for incorrect deliveries due to inaccurate address information.
4. Intellectual Property
All artwork created by Pet Canvas Co., including designs, illustrations, and content on our site, remains the intellectual property of Pet Canvas Co. 🖌️
You may not reproduce, duplicate, copy, sell, resell, or exploit any part of our Service without express written permission.
5. Shipping and Delivery
Our portraits are handmade and require up to 14 days from order to delivery.
Shipping times may vary based on location and demand.
You will receive tracking information once your order is dispatched. 📦
Please see our [Shipping Policy] for full details.
6. Refunds and Cancellations
As each portrait is a custom creation, refunds are not generally offered unless your order arrives damaged or an error was made on our part.
Please see our [Refund Policy] for more information.
7. Promotions and Refund Offers
From time to time, we may offer promotions, such as full refunds in exchange for social media posts.
These offers are subject to specific terms, which must be met in full to qualify. 📸
8. Changes to Service
We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.
9. Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.
10. Contact Information
Questions about the Terms of Service should be sent to us at:
📧 info@petcanvasco.com